# Hello Alex Documentation

Guides written for business owners and developers using Hello Alex every day. Browse setup, calling, messaging, integrations, and developer guides.

Canonical HTML: https://docs.helloalex.ai/

## Documentation sections

Choose a section to find focused, task-oriented guides for the Hello Alex platform.

- [Getting Started](/getting-started) — Set up your account and make your first AI call
- [Phone Numbers](/phone-numbers) — Manage caller identity and inbound routing so every call or text reaches the right flow.
- [Rotation Numbers](/rotation-numbers) — We pick the outbound from-number from a pool and send Bland `from` — not their custom dialing strategy.
- [Pathways](/pathways) — Design AI conversation flows in Pathway Builder
- [Character](/character) — Build reusable AI personas that answer calls, SMS, and chat with one consistent identity
- [Voices](/voices) — Design a consistent brand sound before calls go live.
- [Knowledge Bases](/knowledge-bases) — Keep Alex grounded in your approved business information.
- [Contacts](/contacts) — Build clean audiences and protect compliance before any outreach goes live
- [Send Call](/send-call) — Validate one live outbound call before scaling to larger sends
- [Batch Call](/batch-call) — Launch high-volume outbound calls with controlled pacing and compliance checks
- [Send SMS](/send-sms) — Send one outbound text to validate messaging line and content behavior
- [Batch SMS](/batch-sms) — Send or schedule high-volume SMS from one configured messaging line
- [Campaigns](/campaigns) — Run paced, trackable outbound programs for calls or SMS.
- [CRM](/crm) — Connect external customer systems so audience and outcome data stay aligned.
- [Integrations](/integrations) — Manage API access and webhook delivery for external systems.
- [Billing & Credits](/billing) — Monitor spend, maintain runway, and keep billable operations uninterrupted.
- [Account](/account) — Operate your workspace safely through support, settings, and team governance.
- [Call History](/call-history) — Inspect voice outcomes and conversation evidence after every call.
- [SMS History](/sms-history) — Review thread-level messaging behavior and delivery outcomes.
- [Web Chat Widgets](/web-chat-widgets) — Publish website chat experiences connected to your pathways.
- [Tasks](/tasks) — Reuse focused conversation goals without building full pathway graphs.
- [Memory](/memory) — Persist relevant caller context across interactions for more informed follow-ups.
- [SIP Trunks](/sip-trunks) — Link carrier infrastructure to Hello Alex for enterprise telephony workflows.
- [AI Intelligence](/ai-intelligence) — Turn performance signals into pathway and launch improvements.
- [FAQ](/faq) — Quick clarifications for common launch and compliance blockers.

## Related documentation

- [Getting Started](/getting-started) — Set up your account and make your first AI call
- [Phone Numbers](/phone-numbers) — Manage caller identity and inbound routing so every call or text reaches the right flow.
- [Rotation Numbers](/rotation-numbers) — We pick the outbound from-number from a pool and send Bland `from` — not their custom dialing strategy.
- [Pathways](/pathways) — Design AI conversation flows in Pathway Builder
- [Character](/character) — Build reusable AI personas that answer calls, SMS, and chat with one consistent identity
- [Voices](/voices) — Design a consistent brand sound before calls go live.
- [Knowledge Bases](/knowledge-bases) — Keep Alex grounded in your approved business information.
- [Contacts](/contacts) — Build clean audiences and protect compliance before any outreach goes live
- [Send Call](/send-call) — Validate one live outbound call before scaling to larger sends
- [Batch Call](/batch-call) — Launch high-volume outbound calls with controlled pacing and compliance checks
- [Send SMS](/send-sms) — Send one outbound text to validate messaging line and content behavior
- [Batch SMS](/batch-sms) — Send or schedule high-volume SMS from one configured messaging line
- [Campaigns](/campaigns) — Run paced, trackable outbound programs for calls or SMS.
- [CRM](/crm) — Connect external customer systems so audience and outcome data stay aligned.
- [Integrations](/integrations) — Manage API access and webhook delivery for external systems.
- [Billing & Credits](/billing) — Monitor spend, maintain runway, and keep billable operations uninterrupted.
- [Account](/account) — Operate your workspace safely through support, settings, and team governance.
- [Call History](/call-history) — Inspect voice outcomes and conversation evidence after every call.
- [SMS History](/sms-history) — Review thread-level messaging behavior and delivery outcomes.
- [Web Chat Widgets](/web-chat-widgets) — Publish website chat experiences connected to your pathways.
- [Tasks](/tasks) — Reuse focused conversation goals without building full pathway graphs.
- [Memory](/memory) — Persist relevant caller context across interactions for more informed follow-ups.
- [SIP Trunks](/sip-trunks) — Link carrier infrastructure to Hello Alex for enterprise telephony workflows.
- [AI Intelligence](/ai-intelligence) — Turn performance signals into pathway and launch improvements.
- [FAQ](/faq) — Quick clarifications for common launch and compliance blockers.
- [Developer API](/api) — Build integrations with the external Hello Alex API.