# FAQ

Quick clarifications for common launch and compliance blockers. Browse 2 guides in the Hello Alex documentation.

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## FAQ guides

Quick clarifications for common launch and compliance blockers.

- [Why Was My Contact Skipped?](/article/why-was-my-contact-skipped) — Understand suppression behavior when DNC rules block outbound delivery.
- [Why Can't I Launch Calls or Campaigns?](/article/why-cant-i-launch) — Resolve launch blockers caused by inactive subscription state or low credits.

## Related documentation

- [Why Was My Contact Skipped?](/article/why-was-my-contact-skipped) — Understand suppression behavior when DNC rules block outbound delivery.
- [Why Can't I Launch Calls or Campaigns?](/article/why-cant-i-launch) — Resolve launch blockers caused by inactive subscription state or low credits.